Privacy Policy

Who we are

Sonivance Limited is a research, data and insights consultancy based in PrideInn Azure, Westlands, Nairobi, Kenya. This policy explains how we handle personal data collected through this website and through our research work.

This policy is maintained by Sonivance Limited. If you need clarification on how we handle your data, contact us using the details at the end of this page.

Data we collect through this website

We collect the information you choose to submit through our contact form, proposal request form and resource download form. This is typically your name, organization, position, email address, phone number, country and the details of your research requirement, together with any documents you attach.

We may also collect standard technical information such as pages visited and referral source, where analytics is enabled.

How we use your information

Website submissions are used to respond to your enquiry, prepare proposals, and maintain a record of correspondence. Documents you attach are treated as confidential and shared only with team members involved in preparing the response.

We do not sell personal data, and we do not share it with third parties for marketing purposes.

Research participant data

Data collected during research assignments is governed by the informed consent given by participants and by the agreement with the commissioning client. Identifying information is separated from analysis datasets, access is restricted by role, and retention follows the terms agreed for each assignment.

Participation in our research is voluntary, and participants may decline to answer any question or withdraw at any point.

Storage and security

We use secured digital systems for data collection, transmission and storage, with access controls appropriate to the sensitivity of the data. We do not claim any certification that has not been independently verified.

Your rights

You may request access to the personal data we hold about you, request correction of inaccurate data, or request deletion where we are not required to retain it. To make a request, contact us using the details below.

Contact

Email: info@sonivance.co.ke · Phone: +254 756 590 027 · Address: PrideInn Azure, Westlands, Nairobi, Kenya